Find Support for Horner Products

RMA Requests

Click here to complete your RMA Request online today.

Training Videos

Click here to learn about Horner's training videos.

Training Sessions

Click here to learn about Horner's training sessions.

Technical Support

Please click here to contact us for technical support. Before you do so, you may want to consult the checklist below for some helpful suggestions that may resolve your issue.

Initial Checklist

  • Are you working with the latest version of Cscape™? Click here for your free download.
  • Is your unit equipped with the latest firmware? (SYS menu -> View Status -> Firmware) Click here for firmware downloads.
  • Is the unit in Run mode? (SYS menu -> View Status -> Mode)
  • Do you have the correct cabling for your system?
  • Have you consulted the Cscape Help file and/or product manual? All product manuals are available under the Documentation tab on the product's information page. Start by going to the products page to find the product you have questions about.